Frequently Asked Questions
What is Aluminium?
Aluminium is a very versatile metal with a wide range of uses. Aluminium is also a very environmentally friendly metal. It can be recycled many times without losing its properties, this makes aluminium a very sustainable material. The oxide layer that forms on the surface of aluminium protects it from corrosion. Aluminium a very durable metal that can be used in a variety of harsh environments. Aluminium will not rust!
What is Aluminium Composite?
Aluminium Composite is a composite sheet comprising a skin of two aluminum sheets sandwiching a polyethylene / modified mineral core, produced in a continuous and integrated co-extrusion process. Aluminium Composite have varied uses, which range from exterior and interior signs to decorative uses.
Do your products rust?
The short answer is no. Our products are weather resistant, rust proof and high quality with a 15 year or longer lifetime.
How do I maintain my product?
You only need 3 items – Warm water, Sunlight liquid and a clean cloth.
How do I get started with ordering?
1. Browse our options and select the items you want to order.
2. Choose your products with several customisable options.
3. Enter your contact information and delivery address.
4. Select a payment method.
5. Review your order and submit it.
How do I install?
Our products are designed with a no mess no fuss assembly and installation approach! Fixtures can be purchased "off the shelf" and easily attached and fixed. We're happy to assist and advise further but any DIY enthusiast or handyman will have it up in no time so you can sit back, relax and enjoy your beautiful new purchase!
What fixtures do I need?
Standard M6 or M8 nail in anchors will do the job. For a more heavy duty approach you can opt for M6 or M8 coach screws and plugs. If you based in costal areas we recommend using stainless steel fixings.
How is my order shipped?
Just like Ikea, our products are shipped flat packed for easy assembly. If you can build Lego you'll have this up in no time!
What payment methods do you accept?
We're powered by Payfast and accept Visa, MasterCard, EFT, OZOW, Pay Flex & Snapscan. Payments are Secured with Payfast's Payment Gateway.
When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always address our customer support department with your billing questions.
How do I track my shipment?
You can track your order on The Courier Guy’s website by using your Komposite order number as the waybill number.Click here to track your order.
How much does shipping cost?
All orders have free shipping and are shipped with The Courier Guy.
When will my order ship?
Our production lead-time ranges from 7 to 14 working days. All our products are made to order.